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UK trade association representing the call and contact centres.
http://www.cca.org.uk/
Business Information and Resources for Call Center Managers.
http://www.callcentres.com.au/
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
http://www.cmm-services.co.uk
Provides call center management services.
http://www.datapoint.com/
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
http://www.tpath.com/
Agent and supervisor call center training on the web or CD-ROM.
http://www.isi-elearning.com/
Timeshared network based telesales dialing system.
http://www.stonehousecom.com/
UK based outsourced call centre services provider offering inbound and outbound solutions.
http://www.tawvalleytelecoms.co.uk
Contact center simulation-based training program for customer service, sales and coaching.
http://www.ulysseslearning.com
 

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