ISx, Inc. Provides Directory Assistance software for telecommunications call centers. http://www.isxinc.com/

JBGL Technological Innovation Group Inc. Provides on-hold music and message digital announcement software. http://www.radio1.ca/

JDM Systems, Inc. Provider of systems development software and integration solutions for customer service contact centers. http://www.jdmsystems.net/

KGA Offers PC-based training and assessment programs for call centers and a number of other industries. http://www.ckga.com/

KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis. http://www.kooltoolz.com

Lagan Technologies Ltd. Customer Relationship Management (CRM) software solutions aimed at the telecommunication and banking markets. http://www.lagan.com/

Mercom Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. http://www.mercom.com/

NBX Software Provides industry specific software solutions for use with 3Com's NBX Voice System. http://www.nbxsoftware.com

Noetica Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. http://www.noetica.com

Odesoft Software Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development. http://www.odesoftsoftware.com/

OPC Marketing Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions. http://www.opc-marketing.com/

PanaLog Software Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems. http://www.panalog.com

Perimeter Technology Provider of management information systems for center-based automatic call distribution systems. http://www.PerimeterTechnology.com/

Portage Communications Offers a range of call center software tools for forecasting and staffing. http://www.portagecommunications.com/

Professional Telecommunications, Inc. Distributor of business management solutions for the call center industry. http://www.ptelinc.com

Rockwell FirstPoint Contact Offers complete customer contact solutions, supporting multiple channels and including voice, e-mail, web, wireless and VoIP. http://www.rockwellfirstpoint.com/

Stratasoft Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products. http://www.stratasoft.com/

Strategic Computer Support, Inc. Offers contact center technology for inbound, outbound, and fully blended customer contact centers. http://www.strategicinc.com

synTelate Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing. http://www.syntelate.com

Teleopti Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. http://www.teleopti.com/