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TeleWare PLC
Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR. http://www.teleware.co.uk/ |
Tellview
Offers an IVR helpdesk call center application, which can be provided in either French or English. http://www.tellview.ca |
Teltone Corporation
Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities. http://www.teltone.com/ |
The Amanda Company, Inc.
Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA). http://www.theamandacompany.com/ |
Trio
Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications. http://www.trio.com/ |
UtilCall
Provides a range of call center software utilities. http://www.utilcall.com/ |
VerbatimTPV
Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations. http://www.verbatimtpv.com/ |
Vocalcom
Provides computer telephony applications, including call center management software, predictive dialers and voice self service. http://www.callcentersolution.com |
Vocalcom
Offers a range of call center software products, including predictive dialers and sms management solutions. http://www.vocalcom.com |
VoiceLogger
The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business. http://www.voiceintegrity.com/ |
Vox Spectrum Inc
Offers contact management software, monitoring software, and digital voice recording and voice logging solutions http://www.voxspectrum.com |
Who's Calling
A customer capture service providing intelligence about prospects and customers making inbound telephone calls. http://www.whoscalling.com/ |
Wicom
Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing. http://www.wicom.com/ |
Witness Systems, Inc.
Provides recording and analysis software designed to enable customer contact centers within a company to record and evaluate interactions through multiple communications media, such as telephone and Web chat. (Nasdaq: WITS). http://www.witsys.com/ |
Xentrax
Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring. http://www.xentrax.com/ |
XETA Technologies, Inc.
Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA). http://www.xeta.com/ |
Zeacom
Producer of customer call center and telephony integration software. http://www.zeacom.com |
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